Returns
We hope you love your Zoi Era pieces as much as we do. However, if you have changed your mind or are unhappy with them for any reason, you can return most items to us for an exchange or refund within 14 days of purchase.
Please contact us before returning your items by emailing zey@zeygrowth.com and provide your order number along with the reason for return. We aim to respond within 24 hours.
Kindly note that earrings are non-refundable due to hygiene reasons. Customers are responsible for the postage fees for returns.
All refunds will be credited to your original form of payment, and the funds should appear on your bank statement within 1-5 working days.
Get to know us
ZOI ERA
The name Zoi Era is a combination of our founders' initials and the city they hold dear. 'Era' symbolizes the exciting new beginnings that awaited them on their journey.
Our sun logo at Zoi Era represents hope, positivity, and a brighter future. These values are at the core of our brand. We are committed to spreading positivity, instilling hope, and actively contributing to creating a better future for our community through various channels.
OUR JEWELLERY
All of our jewellery is waterproof and tarnish-resistant, so you can wear them worry-free. Our pieces are PVD plated, which means they'll keep sparkling even when you're at the gym or taking a dip in the pool. We offer a 180-day guarantee on our jewellery, ensuring that you can shop with confidence. If there's any discoloration within this period, we've got you covered!
GIFT PACKAGING
What could be a better gift than jewellery? At Zoi Era, all our jewellery comes in a beautiful branded gift box, ready to be presented to your loved ones. Whether you're treating yourself or surprising someone special, our jewellery makes the perfect gift.
Indulge in our exquisite pieces and experience the joy of giving. Our thoughtfully packaged jewelry adds an extra touch of excitement and delight to every occasion.