Terms and Conditions
Terms & Conditions
Overview
This website is operated by Zey Growth Ltd, trading as Zoi Era (“we”, “us”, “our”).
By accessing or using zoiera.com, you agree to be bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.
If you do not agree to these terms, please do not use our website or services.
Use of Our Website
You must be at least 18 years old or have permission from a parent or guardian to use this site.
You agree not to use our website or products for any unlawful or unauthorised purpose.
Products, Pricing & Orders
All products are sold online and subject to availability.
We reserve the right to amend prices, product details, or discontinue products at any time without notice.
We may refuse or cancel orders where fraud, unauthorised activity, or misuse is suspected.
You agree to provide accurate billing and contact details when placing an order.
Shipping & Returns
Shipping, delivery times, returns, and refunds are governed by our Shipping Policy and Returns & Refunds Policy, which form part of these Terms.
Promotions & Offers
Promotional offers, free gifts, discount codes, and limited-time campaigns are subject to availability and may be withdrawn at any time.
Unless stated otherwise, promotions cannot be combined.
Mystery Boxes
Mystery Boxes are final sale. Due to their random and promotional nature, they are non-refundable and non-exchangeable.
Contents and total retail value may vary.
Ambassador Programme
Participation in the Zoi Era Ambassador Programme is voluntary and does not create an employment relationship.
By participating, ambassadors grant Zoi Era permission to reuse content created as part of the programme across marketing channels.
SMS & Marketing Communications
By opting in to receive SMS or email communications, you consent to receive marketing and service-related messages from Zoi Era.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by following the unsubscribe instructions provided.
Consent is not a condition of purchase.
Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Zoi Era and may not be copied, reproduced, or used without written permission.
Liability
To the fullest extent permitted by law, Zoi Era shall not be liable for any indirect or consequential loss arising from the use of our website or products.
Nothing in these Terms limits your statutory rights as a consumer.
DAILY DOSE GIVEAWAY
Terms & Conditions
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Promoter
This giveaway is organised by Zoi Era.
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Eligibility
Open to UK residents only.
Entrants must be aged 18 years or over at the time of entry.
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Competition Period
Entries open upon publication of the giveaway post and close at 23:59 BST on 02 July 2026.
Entries received after this time will not be included.
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How to Enter
To enter:
• Follow @zoi.era
• Comment on the giveaway post including:
– who would be in your group
– what occasion you are celebrating
• Tag the people included in your entry
Reposting to your feed is optional but may count as an additional entry.
No purchase necessary.
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Prize
One winner will receive matching jewellery from Zoi Era’s upcoming collection for up to 6 people.
Prize details:
• Jewellery styles, colour selections and final product allocation will be selected by Zoi Era
• Prize cannot be exchanged, transferred or redeemed for cash
• Prize is subject to stock availability
• Prize includes jewellery only
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Winner Selection
The winner will be selected by Zoi Era based on the submitted entry and announced on 30 June 2026.
The decision is final.
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Winner Contact
The winner must respond within 72 hours of being contacted.
If no response is received, Zoi Era reserves the right to select another winner.
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Content Permission
By entering, participants agree that Zoi Era may repost submitted comments, usernames and giveaway-related content across its channels in relation to this competition.
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General
Zoi Era reserves the right to amend, suspend or cancel this giveaway where necessary.
This promotion is not sponsored, endorsed, administered by or associated with Instagram.
Questions? Send us a DM on Instagram @zoi.era ♡
Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the website constitutes acceptance of any changes.
Contact
If you have any questions about these Terms & Conditions, please contact us at:
zeynep@zoiera.com